Refund Policy

Each of shared servers carry a no questions asked 15 Day money back guarantee on them. Remember, this is only for the Web and WordPress hosting and does not apply to administrative fees, install fees for custom software, SSL Certificates, Dedicated IP Addresses, Virtual Private Servers (VPS), Dedicated Servers, or domain registration/transfer/renewals.

For non-Web or WordPress hosting services it is down to us if we agree with your reasoning and if we can fix the issue then a refund will not be issued. Prepayments and account credit are ineligible to be refunded, or transferred to alternate accounts regardless if the upcoming billing term has started.